Legal
Last updated: September 20, 2026
KeyMetriq is operated by FTR Services d.o.o., Jezerska ulica 5, 10430 Samobor, Croatia, registered with the Commercial Court in Zagreb under MBS 081444950, OIB 47506464186, VAT ID HR47506464186, share capital EUR 2,654.46, director Tomislav Vuzem. "KeyMetriq", "we", and "us" mean that company. These terms cover the website at keymetriq.com, launch updates, and the KeyMetriq application at app.keymetriq.com. By using any of them you agree to these terms. Questions go to hello@keymetriq.com or +385 1 4400 820 (business days, 9:00 to 17:00 Central European Time).
The content of this site (text, design, illustrations, the mascot) belongs to us or our licensors. You may browse it and share links to it; you may not copy it at scale, present it as your own, or use it to build a competing dataset. Product screens and numbers shown on the site are illustrative examples, not real customer data. Do not probe, overload, or disrupt the site.
Signing up for launch updates is free and commits neither side to anything. It does not guarantee a seat, a price, or a timeline. You can leave at any time with the unsubscribe link in any of our emails, or by writing to us.
KeyMetriq is currently offered as a founding beta. For founding members:
Keep your account information accurate and your credentials safe. You are responsible for activity under your account and the seats you invite. One subscription covers one business unless we agree otherwise in writing.
The data you bring into KeyMetriq (contacts, orders, documents, finances) stays yours. We process it solely to provide the service, we do not sell it, and we do not use it for anything unrelated to your account. You can export it at any time. After your account closes we delete it within a reasonable period, or sooner if you ask.
Use KeyMetriq lawfully. In particular: only send email to people who have consented to hear from you and honor unsubscribes, comply with the anti-spam and privacy laws that apply to your audience, do not upload content you have no right to process, and do not interfere with the service or resell it without a written agreement.
Billing is monthly during the beta. You can cancel at any time; cancellation takes effect at the end of the current billing period, and beyond the 30-day guarantee there are no partial refunds. Prices exclude any taxes that may apply to you. The full guarantee and cancellation terms are on our refund policy page.
Subscriptions bought through our online checkout are sold by Link, LLC, a Stripe company acting as merchant of record. Link processes the payment, collects any sales tax or VAT that applies, and sends the receipts and invoices. Your card statement shows LINK.COM* KEYMETRIQ. You can manage your subscription and payment method from the Plan tab in KeyMetriq or at app.link.com.
During the beta the service is provided as is, without warranties, to the extent the law permits. KeyMetriq presents your business and financial data for insight; it is not accounting, tax, or legal advice. To the extent permitted by law, we are not liable for indirect or consequential damages, and our total liability is capped at the fees you paid us in the 12 months before the claim. Nothing in these terms limits liability that cannot lawfully be limited.
You can close your account at any time. We can suspend or end an account for material breach of these terms, after notice and a chance to remedy where that is practical. Fraud or abuse may lead to immediate suspension.
We may update these terms as the product evolves. Material changes will be announced to paying subscribers by email with reasonable notice. Continued use after a change means acceptance.
These terms are governed by Croatian law, and disputes belong to the courts of Zagreb, Croatia. If you are a consumer, the mandatory protections of your own country remain unaffected.