Chapter 01
Revenue from real sales, not estimates
Your analytics are measured from your actual sales data, not third-party estimates. Refunds are part of the picture from the start, so the revenue you see is the revenue that actually stayed.
Owners & founders
KeyMetriq pulls sales, cash, customers, and campaigns into one place and measures revenue from your real sales data, refunds included. Dashboards display. KeyMetriq reconciles.
It is 10:47 pm and you are doing the rotation again: Stripe in one tab, the bank in another, your email platform in a third, and a spreadsheet trying to make them agree. Every platform reports a slightly different number, and none of them mention the refunds. KeyMetriq gives you one screen where revenue is measured from your real sales data, refunds already counted. You open one page, see the whole board, and close the laptop knowing which number is real. Turn on the Monday digest and you do not even have to open the page first.
Chapter 01
Your analytics are measured from your actual sales data, not third-party estimates. Refunds are part of the picture from the start, so the revenue you see is the revenue that actually stayed.
Chapter 02
Every figure on every chart is a door, not a decoration. Click a KPI tile and the list that opens is built from the exact same definition as the number itself, so the list and the count can never disagree. Click a revenue spike, see which customers and orders produced it, then step into the full profile behind any of them.
Chapter 03
Turn on the weekly digest and every Monday an AI-written summary of your week arrives by email, Slack, and in-app: revenue against last week, expenses, unpaid invoices, new customers, and subscription changes. It reads like a note from a sharp operations manager, not a dashboard export. You start the week already knowing where you stand.
Chapter 04
Turn on anomaly alerts and a daily watchdog checks your business for revenue drops, refund spikes, invoices overdue past 90 days, unusually large expenses, and high-value customers who churn. Detection runs on plain deterministic rules, then AI phrases each finding with a suggested next step. On a normal day, you hear nothing at all.
Chapter 05
Turn on the cash-flow forecast and KeyMetriq projects your bank balance up to six months out from what is already known: contracts, salaries, loans, taxes, and open invoices. It shows the lowest point your balance is projected to reach and the first week that would dip below zero, while there is still time to do something about it.
Chapter 06
Type a question the way you would ask a CFO: what did we spend on software last month, which invoices are still unpaid, what has this customer bought from us. The assistant answers from your live data, from any page in the app, and reads a short business profile you fill in once (KeyMetriq drafts it from what it already knows about your products, platforms, and projects), so the answers fit your business, not a generic one.
Chapter 07
Nine roles map onto 25 granular permissions, with asymmetries that match how businesses actually work. Support sees full purchase history but zero revenue dashboards; marketing sees revenue but not individual purchases; a read-only viewer seat gives an advisor or co-founder the whole picture without the keys; a guest call moderator sees one room and nothing else. Pages a role cannot use are hidden, and the boundary is enforced on the server, not just in the interface.
What changes in week one
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Also in this series: Marketing, Customer support, Finance & accounting, Operations & team, Coaches & course creators, Agencies & studios